Hi all,

I'm having an odd issue with the new message scan missing a couple of boards consistently, as if the boards are set to not scan in my personal config. The boards for
some reason were set to not scan shortly after I set the boards up, and I figured I must
have just accidentally whacked a couple of keys and shut them off. However, after
turning them back on (and having checked several times since), the new scan still is
omitting them.

The options on the bases are default, so they're On for Default On for New Scan
and
Default On for Your Scan, and the ACLs are default (nothing extra enabled/disabled for
them compared to the group they're in).

Using a test account, I see that these same 2 boards have defaulted to Off in the user's
new scan config. I turn the bases On, go and do a new scan, and the new scan is skipping
those boards.

Anything I could have done to create this seemingly odd behaviour?

Thanks,
-Adam

---
* Synchronet * Family Fun BBS!
* Origin: Vertrauen - vert.synchro.net (1:103/705)

Re: New message scan omitting boards
By: Kinetix to All on Thu Jun 15 2017 09:09 am

Hi all,

I'm having an odd issue with the new message scan missing a couple of boards consistently, as if the boards are set to not scan in my personal config. The boards for
some reason were set to not scan shortly after I set the boards up, and I figured I must
have just accidentally whacked a couple of keys and shut them off. However, after
turning them back on (and having checked several times since), the new scan still is
omitting them.

The options on the bases are default, so they're On for Default On for New Scan and
Default On for Your Scan, and the ACLs are default (nothing extra enabled/disabled for
them compared to the group they're in).

Using a test account, I see that these same 2 boards have defaulted to Off in the user's
new scan config. I turn the bases On, go and do a new scan, and the new scan is skipping
those boards.

Anything I could have done to create this seemingly odd behaviour?

Do the sub-boards appears when use commands to display or switch message areas? Are you using any custom message reading modules/scripts?

Is it possible you're confusing the new-scan configuration (&N from the main menu in the default shell) with your-scan configuration (&S from the main menu)?

digital man

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Re: New message scan omitting boards
By: Digital Man to Kinetix on Thu Jun 15 2017 12:27 pm

Do the sub-boards appears when use commands to display or switch message areas? Are you using any custom message reading modules/scripts?

Ah yes, I am using the DDMsgReader external modules... sorry, didn't even think
about the
scanning coming from that module. The ReadMe for the package doesn't say particularly
where one should go for support - is it normal for one to get support for it in
this sub?

Is it possible you're confusing the new-scan configuration (&N from the main menu in the default shell) with your-scan configuration (&S from the main menu)?

It's N that I am doing, but I guess the behaviour is slightly different with the command
running through the module?

-Adam

---
* Synchronet * Family Fun BBS!
* Origin: Vertrauen - vert.synchro.net (1:103/705)

Re: New message scan omitting boards
By: Kinetix to Digital Man on Thu Jun 15 2017 10:26 pm

Re: New message scan omitting boards
By: Digital Man to Kinetix on Thu Jun 15 2017 12:27 pm

Do the sub-boards appears when use commands to display or switch message areas? Are you using any custom message reading modules/scripts?

Ah yes, I am using the DDMsgReader external modules... sorry, didn't even think about the
scanning coming from that module. The ReadMe for the package doesn't say particularly
where one should go for support - is it normal for one to get support for it in this sub?

The author of that module is here, so it's fine with me if he provides support here (he has in the past).

Is it possible you're confusing the new-scan configuration (&N from the main menu in the default shell) with your-scan configuration (&S from the main menu)?

It's N that I am doing, but I guess the behaviour is slightly different with the command
running through the module?

Right. Is it easy to diable the message reader module and just try the built-in new-scan and see if the problem persists?

digital man

Synchronet/BBS Terminology Definition #17:
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Re: New message scan omitting boards
By: Kinetix to Digital Man on Thu Jun 15 2017 10:26 pm

Do the sub-boards appears when use commands to display or switch
message areas? Are you using any custom message reading
modules/scripts?

Ah yes, I am using the DDMsgReader external modules... sorry, didn't even think about the scanning coming from that module. The ReadMe for the package doesn't say particularly where one should go for support - is it normal for one to get support for it in this sub?

I created the DDMsgReader module. You can ask about it here or send me an email (I believe I included an email address in the readme).

Off the top of my head, I can't think of a reason why it would be skipping sub-boards in a newscan. How were you able to tell that it's skipping sub-boards? Are there new messages in those sub-boards that you know about and are not seeing during a newscan? I'm curious since I haven't seen it skip sub-boards on my BBS, so I'm wondering what might be different for you. Are you sure the sub-boards are configured the same (in SCFG) and the scan settings are enabled for those sub-boards for the user account?

Nightfox

---
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Re: New message scan omitting boards
By: Digital Man to Kinetix on Fri Jun 16 2017 11:04 am

Right. Is it easy to diable the message reader module and just try the built-in new-scan and see if the problem persists?

I removed the DD modules for reading/scanning/etc., and restarted sbbs. With my next
login I witnessed the same 2 boards not being scanned for new messages so went and
checked my new scan settings again, and this time it showed that the boards in question
were Off again. As I've had this issue I think since I created the boards on the system,
and I've previous ensured they were on, I was a little surprised.

I flicked them back on and they did scan on the new scan.

I've put in the DD modules again and it scanned them, but it seems the weirdness stems
from the newscan settings around these boards not necessarily being what they seem.

-Adam

---
* Synchronet * Family Fun BBS!
* Origin: Vertrauen - vert.synchro.net (1:103/705)

Re: New message scan omitting boards
By: Nightfox to Kinetix on Fri Jun 16 2017 11:51 am

Off the top of my head, I can't think of a reason why it would be skipping sub-boards in a newscan. How were you able to tell that it's skipping sub-boards? Are there new messages in those sub-boards that you know about and are not seeing during a newscan? I'm curious since I haven't seen it skip sub-boards on my BBS, so I'm wondering what might be different for you. Are you sure the sub-boards are configured the same (in SCFG) and the scan settings are enabled for those sub-boards for the user account?

Well, the knowing was pretty straightforward - the boards in question had new messages in
them and are quite active, so it became apparent I was missing things pretty quick.

I have just replied to Digital Man as well about this - after removing the modules and
checked my new scan settings (after having dealt with ensuring the boards were included
in new scans previously), they showed up as being off. I've turned them back on again
and it's working for now, will have to see how it goes over the next day or so (and I've
re-enabled the DD modules).

---
* Synchronet * Family Fun BBS!
* Origin: Vertrauen - vert.synchro.net (1:103/705)