• Re: On time (was: Re: Del

    From NANCY BACKUS@1:123/140 to JOE MACKEY on Mon Nov 27 16:14:00 2017
    Quoting Joe Mackey to Nancy Backus on 11-24-17 06:04 <=-

    I know people rag on cable companies for being late, etc. But I
    have to commend Comcast for being on time and within a few days. (This
    is a unpaid comment.)
    I dropped tv several years ago (I don't even own one and no desire
    to have one) but have cable internet.
    The last couple of times I've had problems (all but once outside) I was told someone would be around within three days and at a certain time.
    And by golly they were. Often it was two days (which is reasonable,
    I mean I'm not the only user in town) and almost to the minute. If
    the guy is going to be more than a couple of minutes late I get a call with the new time. Usually within the original hour. And they even
    have people who work evenings and weekends, at no extra charge.

    Apparently it varies from locality to locality... I have friends that
    live in other parts of the country that have had nothing but trouble
    from Comcast.... But you have indeed received good service from
    them.... :)

    And I no longer have net withdrawal since the city has a deal
    with Comcast to provide free wifi in certain areas of town, which
    includes me, so I just use the laptop then. (If worse came to worse I could take the laptop to campus where I have a free wifi account).

    That's even better... :) I'd guess you'd still want your for-pay
    service for secured connections, though.... ;)

    And no, I don't miss the old days where one waited a week or more
    for repair and the guy came and left a note when one was gone a few minutes while taking out the trash. :)

    The bad old days....

    ttyl neb

    ... I saw a subliminal advertising executive, but only for a second.

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